Return and Exchange Policy
Returns
You may request a return for an unopened and unused item within 7 days of delivery. The item must be in its original packaging and accompanied by proof of purchase.
Exchanges
If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery so we can review the issue and arrange an appropriate replacement or resolution.
How to request a return or exchange
Email glamlyskincare@gmail.com with your order number, the reason for your request, and clear photos where applicable. Items sent back without prior approval may not be accepted.
Non-returnable items
Opened or used personal-care products, gift cards, and final-sale items cannot be returned unless they arrived damaged, defective, or incorrect.
Approved refunds are processed according to the payment method and timing described in our Refund Policy.
FAQs About Returns And Exchanges
How long do I have to return an item?
You have 30 days from the purchase date to return unused items.
Are there any items I can't return?
Sale, clearance, and promotional items are non-returnable.
How do I initiate a return or exchange?
Contact customer service with your order details.
Do I have to pay for return shipping?
Yes, unless the item is damaged or defective.
Can I return an opened product?
Opened products cannot be returned for a refund unless defective.
What if my item is damaged?
Contact us within 7 days for a replacement.